Wednesday, May 11, 2011

Not Getting Video?

Below is a problem a user encountered:

I tried reelportal on WiFi with no problems. But connecting on 3G I had no success. I could see my friend was in the room by clicking on a face, and seeing the info, but neither of us could see any video from the other. Any thoughts? I am using a Playbook paired with a Torch. My friend was on a computer.

I think it's another firewall issue that's blocking P2P (UDP packets) connection. Try turn off P2P (button 7) in ReelPortal, tell your friend as well. P2P is faster/better, but the client/server mode is the backup in cases like this. You will have more lag though, because the streams are going thru the server.

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